Intelligent Services, Inc. PRIVACY POLICY
The following is the privacy policy for the GovHelper.com Site and FOIAView.com Site. In this policy, Intelligent Services, Inc. ("ISI") describes what personal information ISI collects on our site, how ISI uses it, and your options regarding information ISI may collect about you. Where more details are needed to explain our privacy practices as to a particular ISI product or service, we may post separate privacy notices to describe how a particular ISI product or service processes personal information. If you have questions about this policy, please feel free to contact us at:
Intelligent Services, Inc.
1301 Sunset Ave
Lansing, MI 48917
Voice: 844-300-5550
ISI’s Use of Cookies and E-mail
ISI collects cookies on our Web site to capture information about page visits. This information is anonymous and ISI uses this information only internally – to deliver the most effective content to our visitors. Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. ISI does not require that you accept cookies, however, some functionality on our Web site, our products or service check-out process, and products and services may be disabled if you decline to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. You may also change your cookie settings through preferences options in our products and/or services, where applicable. ISI never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, ISI will use this information only to respond to your inquiry, process your order, and send you confirmation related to the same. ISI will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific ISI product or service. If you have any questions about our privacy practices, please us at the address or phone number listed above.
Volunteered Information and Use of Information
When placing an order for a ISI product or service or open an account or complete an online registration on our site, ISI collects personal information from you which may include:

  • name and email address;
  • billing information, including credit card information and your address;
  • information concerning software programs downloaded, products and content licensed, accessed, or downloaded through ISI products or services;
  • location information (such as zip code or postal code and country);
  • computer configuration (such as operating system, connection speed, and peripherals);
  • the IP Internet (IP) address and URL of the Web site that sent you to the ISI registration page;
  • the types of peripherals (including portable media or recording devices) used by ISI products on your computer (to ensure that you have access to the latest fixes and patches for full compatibility with these devices);
  • demographic information provided by you (such as language, gender and age, and, if applicable, software program and content preferences and personalization information); and
  • whether you logged into or out of a ISI service, or changed your password or billing information.
  • This information is collected on Web pages using encryption technology to help prevent any third party from intercepting the information. Your credit card information is only used for completing the transaction directly on the merchant account payment site and is not collected by or retained in any manner by ISI. ISI uses the information provided by our customers to analyze product trends. This analysis helps us improve the quality of our site and product and service mix.
    CHOICE
    ISI offers customers and individuals who provide us information choices about receiving further communications from us; for example, our e-mail newsletters are sent only to those who have expressly asked to receive them, and the newsletters have a link to use to opt out of receiving future messages. ISI may ask individuals if they wish to participate in market research, and then contact them if they give us their permission. ISI does not contact customers or individuals for marketing purposes for those persons who have contacted ISI directly to opt out of our direct marketing programs.
    TECHNOLOGY
    ISI uses technology in order to better serve its customers and others. ISI informs customers or individuals when ISI uses technologies that are privacy related.
    DATA INTEGRITY & ACCESS
    ISI takes steps to make sure that the personal information ISI uses is correct. ISI provides customers and individuals with reasonable access to the personal information they may have provided us so that they can review and correct it, or ask us not to use it. For example, customers or individuals may obtain a copy of the data they have provided, or update their information by contacting us at the address or phone number listed above.
    SECURITY
    ISI protects personal information under its control by industry standard security practices and measures, in order to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction. ISI limits access to personal information to those who have a business need. ISI does not keep personal information any longer than necessary to meet the business purpose for which it was collected, though in some cases, legal or regulatory reasons require that personal information not be deleted. ISI shall use its best efforts to quickly work to remedy any vulnerabilities found in our site or software and to alert our customers about any potentially dangerous vulnerabilities. If you have questions about ISI’s commitment to security or concerns about a security issue in one of our products or sites, please us at the address or phone number listed above.
    DATA TRANSFER
    Data may be temporarily transferred to a vendor or business partner to provide services for ISI, such as mailing information. These vendors and business partners are required to protect and manage the personal information to the same high standards ISI uses, and they cannot use the information for purposes other than to provide the services ISI has requested. Also, ISI may disclose or transfer your personal information, including, without limitation, personal information regarding customers under 13, if required to do so by law or in the good faith belief that such action is necessary to: (a) satisfy an applicable law, regulation, legal process or enforceable governmental request; (b) enforce applicable ISI’s Terms of Use, License or Service Agreements; (c) detect, prevent, or otherwise address fraud, security or technical issues; (d) to protect against imminent harm to rights, property or safety of ISI, its users, or the public at large as required or permitted by law.
    INFORMATION PRACTICES FOR CHILDREN
    ISI does not intentionally collect information from children under the age of 13. If in the future we choose to collect personal information from children, we will comply with the Children’s Online Privacy Protection Act (COPPA).
    NOTIFICATION OF POLICY CHANGES
    If major content changes are made to ISI’s Privacy Policy, ISI will outline and post the changes along with the new version on this ISI site.
    LINKS
    ISI may create links to the sites of other parties. Independently operated sites are not associated with ISI or authorized by us and may also have links leading to this ISI site. ISI cannot control any of these links and are not responsible for any content appearing on the sites linked to or from ISI’s site, or for any personal information gathered at those independently operated sites.
    DATA NOT COLLECTED ON THIS SITE
    Personal information that is not collected on the site is not generally subject to this Privacy Policy.
    ENFORCEMENT
    ISI regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Policy or ISI’s treatment of personal information by writing to us at Privacy Group, c/o Intelligent Services, Inc., 1301 Sunset Ave, Lansing, MI 48917. When ISI receives a formal written complaint at this address, it is ISI’s policy to contact the complaining party regarding his or her concerns. ISI will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved by ISI and an individual.
    NO ERROR FREE PERFORMANCE
    ISI does not guarantee error-free performance under this Privacy Policy. ISI will use reasonable efforts to comply with this Privacy Policy and will take prompt corrective action when ISI learns of any failure to comply with our Privacy Policy. ISI shall not be liable for any incidental, consequential or punitive damages relating to this Privacy Policy. This Privacy Policy shall be governed by the laws of the State of Michigan and the United States to the extent applicable.